The Future of Retail: Unlocking Success through Seamless Omnichannel Journeys
About the session
In today's fast-paced digital landscape, the key to unlocking business success lies in creating seamless omnichannel journeys.
This "experiences" panel discussion will delve into the heart of this transformative approach, focusing on how businesses can effectively integrate their online and offline channels to offer a cohesive and satisfying customer experience.
Drawing on real-world examples and cutting-edge research, the panel will explore innovative strategies for harmonising multiple channels, thus ensuring a frictionless transition for customers across different platforms.
From utilising data-driven insights, to tactics to increase store footfall, and personalising customer interactions, our seasoned Ecommerce managers will provide actionable insights to help businesses thrive in this omnichannel era.
Join us for an enlightening session that will equip you with the tools needed to turn these challenges into opportunities, ultimately driving growth across both your website and physical stores.
Speakers & panellists
From the archive. The 2027 agenda is coming soon.
See the 2027 agendaSuper Early Bird tickets are on sale now
Tickets from £100 ex VAT, at the Super Early Bird price until 20 January 2027.
Thursday 20MAY 2027
IMAX, Glasgow Science Centre
08:00 to 17:00
From £100 ex VAT




