INDEZ

Established in Glasgow in 1996, INDEZ is one of Scotland's longest-established, most stable and most experienced ecommerce agencies. For 30 years it has been an innovator in ecommerce, focused 100% on supporting and growing mid-market B2B and B2C ecommerce businesses.

Key Services

• Ecommerce growth and scale-up
• Magento and Adobe Commerce websites
• Ecommerce replatforming and migration
• Ongoing Magento support
• B2B, B2C and D2C ecommerce
• Bespoke API integrations and automation
• Ecommerce recovery (INDEZ Recover) for replatforming projects that have gone wrong
• Pay-for-performance marketing (INDEZ Accelerator)
• Paid search: Google Ads and Microsoft Ads
• Paid social: Meta Ads
• Amazon Ads and Amazon SEO (listing optimisation)
• Automation and optimisation for Amazon Seller Central, Seller Fulfilled Prime, FBA and Vendor
• Klaviyo email campaigns and flows
• Ecommerce SEO and AI content generation
• Shopify Plus and BigCommerce websites
• INDEZ Dashboard: real-time business intelligence
• Lead Gen (AI Powered) Sites for B2B (Webflow)
• MACH (Microservices, API-first, Cloud-native SaaS, Headless)

Why work with INDEZ?

Each year, INDEZ clients generate over £100m in ecommerce sales and export to 148+ countries. INDEZ has a proven track record, helping clients grow ecommerce revenue year on year by an average of +84% (2023), +64% (2022), +109% (2021), +120% (2020), +73% (2019) and +75% (2018).

• Unlike most agencies, INDEZ is 100% focused on ecommerce growth, scaling and automation.
• Average yearly client ecommerce revenue growth from 2018 to 2023 was +88% (x1.88).
• Combined client ecommerce revenue is over £100m.
• Clients' combined online and offline revenue is more than £250m.
• Around 50 Magento 1 and 2 websites built.
• Ecommerce rescue for over a dozen other Magento 1 and 2 websites.
• 50+ further ecommerce websites built on other platforms over the years.
• As a Google Premier Partner, INDEZ managed over £3.06 million of ad spend in the year to January 2024. That spend generated £30.2 million in tracked revenue, a 982% ROAS (x9.82 ROI).
• Magento-certified and BigCommerce-certified staff. Google Premier Partner, Microsoft Advertising Partner, Amazon Ads Verified Partner, Klaviyo Master Silver Partner, Shopify Partner and BigCommerce Partner.
• Founder and organiser of the Ecommerce Scotland conference with The Ecommerce Club, held at Glasgow Science Centre in 2024 (at the IMAX), 2025 and 2026.
• Lead instructor for a 12-day certified ecommerce course at Strathclyde Business School, University of Strathclyde (2020).
• All staff are UK residents. INDEZ is headquartered in Glasgow, with staff in Edinburgh and Wales.

Last updated: 17th October 2026