Reshaping Ecommerce: AI, Automation & People

This session moves beyond the hype to share real-world case studies of Ecommerce teams integrating AI. Discover what happens after the onboarding: the impact on productivity, the reality of change management, and the metrics that actually matter. We’ll discuss where AI succeeds in augmentation, where it fails, and how it can help you bring skills in-house to reshape your team structure.